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CRM software is a category of software that covers a broad set of applications designed to help businesses manage many of the following business processes:

• Provide CRM (customer relationship management) software for the management and processing of the Company’s customer data, customer accounts and access business information.
• Provide and use a secure on-line processing software for accepting electronic payments (e.g. via credit cards, electronic money etc) through the ComPanY’s’ wehslte.